Web Operators
Connect to any system — carrier portals, AMS platforms, rating engines — without waiting for an API.
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Frequently Asked Questions
How does a Web Operator connect to systems without an API? +
The same way your team does — through the browser. A Web Operator navigates to the portal, logs in with credentials, reads the page, fills forms, clicks buttons, and extracts data. It uses browser automation to interact with any web-based system exactly as a human would, but faster and without errors.
Which systems can Web Operators connect to? +
Any system accessible through a web browser. Carrier portals, AMS platforms (Applied Epic, AMS360, HawkSoft), rating engines, state filing systems, DMV lookups, CLUE reports — if your team can log in and use it, a Web Operator can too.
Is this the same as RPA? +
Web Operators go beyond traditional RPA. They understand page context, adapt to layout changes, handle multi-step workflows with conditional logic, and recover from errors. Traditional RPA breaks when a button moves or a field name changes. Web Operators read the page like a human and adapt.
How are credentials handled? +
Credentials are stored securely and never exposed in logs or outputs. Each Web Operator authenticates using your existing portal accounts — no special API keys or integrations needed from the carrier or vendor side.
Can Web Operators work alongside our existing Associates? +
Yes. When an Associate needs to look up data, file a document, or enter information into a system that has no API, it dispatches a Web Operator to handle that step. The result comes back to the Associate, which continues the workflow. Your team never sees the handoff.
Stop Waiting for APIs That Will Never Come
Most carrier portals will never have an API. Most AMS integrations take months to negotiate. Web Operators connect today — to any system, through the browser your team already uses.